Frequently Asked Questions

Using Your MeAgain Box

  • Our boxes are designed for durability and ease of use. Simply pack your items securely within the box and close it properly.

  • Our reusable boxes are designed for multiple uses, promoting sustainability in logistics. If you wish to reuse the box before returning it, Please contact our support team at info@meagain.com.au before deciding to reuse the box to confirm it aligns with our reuse guidelines.

Returns

  • Step 1: Empty the Box
    Before returning, ensure the MeAgain box is completely empty.

    Step 2: Flatten the Box
    Gently fold and flatten the box to make it easier to return.

    Step 3: Drop It Off in the Designated Return Area
    Place the flattened box in the designated return spot, which could be:

    • A recycling area in your building

    • A drop-off point at your workplace

    • Another agreed-upon location

    Ensure the box is neatly placed in the specified area or inside the MeAgain collector box.

    Need Help?
    If the return area is full or unavailable, please contact the MeAgain team for assistance.

  • To maintain an efficient reuse cycle, we encourage prompt returns. If you need more time, contact us at info@meagain.com.au.

  • Upon return, each box undergoes inspection and cleaning to ensure it meets our quality standards before being redeployed. This process supports our commitment to reducing waste and environmental impact.

  • If your box is damaged beyond reuse, please return it as usual. We will recycle it responsibly, ensuring minimal environmental impact.

Sustainability & Recycling

  • By choosing MeAgain reusable boxes, businesses can significantly reduce the waste generated from single-use packaging. Our solution helps lower carbon footprints by decreasing the need for new raw materials and minimizing the amount of packaging waste sent to landfills.

  • Our reusable boxes are made from high-quality, durable, and recyclable materials designed to withstand multiple shipping cycles. We prioritize sourcing recycled materials and ensuring our products are fully recyclable at the end of their lifecycle.